Voūk Canada Online Store
Trust your game
SHIPPING & RETURNS
SHIPPING POLICY
All orders placed at 2pm or after will ship out the next day. All orders placed on Friday at 2pm or after will ship out the following Monday. Express delivery orders are not sent out on Saturday or Sunday.
RETURN & EXCHANGE POLICY
Returns and Exchanges
New merchandise, that has not been washed, worn, altered, or soiled and is still suitable for resale, may be returned within 30 days of purchase. Pending inspection, an exchange, refund or credit in the original form of payment, excluding shipping, will be issued. After 30 days products will not be accepted for return or exchange. All merchandise sold as sets must be returned as sets. No returns are allowed on custom or clearance items. All returns and exchanges may include an exchange fee or restocking fee. Shipping fees will not be refunded and in the case of exchange it will be at the client's cost.
If you have received merchandise that is incorrect or defective please contact the Voūk Canada upon receipt at (506)-889-7779
To return or exchange a product:
• Wrap merchandise securely.
• Include a copy of your proof of purchase.
• Ship your package with a carrier that can provide tracking and insurance. (Voūk Canada is not responsible for packages lost in transit)
• Ship your package prepaid to the following address: Voūk Canada 120 Edgett Avenue, Moncton, NB, E1C7B3 - Canada
